What Does One-Year Warranty Mean?
It should cover listed manufacturing defects for one year. It does not automatically mean that every part, accessory and service visit is free.
Parts That May Be Covered
- Main power supply
- Display
- Control board
- Water pump
- Cooling system
- Internal wiring
Common Exclusions
- Laser lamp
- Crystal rod
- Laser handle
- Lenses and mirrors
- Physical or transport damage
- Voltage damage
- Incorrect water use
- Consumables
Manufacturer Warranty vs Service Support
A manufacturer warranty may include repair or replacement of covered defects. Service support may only mean that paid repair help remains available after the free warranty period.
Ask whether parts, labour, travel and logistics are free or chargeable in each year.
What Must Be Written
- Machine model and serial number
- Warranty start and end date
- Covered and excluded parts
- Remote support process
- Onsite-service charges
- Transport responsibility
- Repair contact details
Frequently Asked Questions
Does three-year warranty mean all parts are free for three years?
Not necessarily. Ask for year-wise coverage in writing.
Are laser handles commonly excluded?
They may be excluded or covered under separate terms. Confirm before purchase.
Who usually pays transport?
It depends on the written policy. Never assume the supplier will pay both ways.