How Dealer Networks Work
A machine may pass through several layers: factory, importer, national distributor, regional dealer, local salesperson and clinic.
The buyer should know which legal business is responsible for the invoice, warranty, spare parts and repair.
Common Warning Signs
- Claiming to be the manufacturer without factory proof
- Using several business names for the same stock
- Calling a salesperson a “branch office”
- Showing results from another machine
- Taking payment into an unrelated personal account
- Giving only verbal warranty promises
- Passing service responsibility between dealer and importer
- Selling first and searching for spare parts later
- Using “Pico” only as a sticker
How to Verify a Claimed Branch
- Physical office or showroom
- GST or official branch details
- Machine stock
- Spare-parts stock
- Trained technician
- Repair capability
A local salesperson is not the same as a service centre.
Payment Safety
Pay the invoicing company or its authorised business account. Confirm the legal name, GST details, product model, included accessories and delivery terms before transferring a large advance.
Important Fairness Note
Frequently Asked Questions
Are all resellers unreliable?
Not every reseller is unreliable. However, many new cosmetics and mass-market resellers are entering the sector with low-cost devices sourced through wholesale markets, including Delhi, without confirmed importer-backed warranty, spare parts or engineering support. This can put a clinic's investment at risk for the reseller's margin. Verify the importer, warranty provider, parts and service responsibility before payment.
What should match before payment?
The invoice company, warranty provider, payment account and service responsibility.
How can I verify a national network?
Check actual offices, technicians, parts and official business records rather than only social media claims.